Institutional digital repository NTK 5 records found  Search took 0.01 seconds. 
1. Beyond Academic Support: using a CRM System to Enhance the Value of Academic Services and Improve Internal Training
Chodounská, Alena; Ryzhkov, Alexey
This case study from National Library of Technology in Prague describes the use of customer relation management (CRM) software by the User Support Team in order to keep a record of provided academic support services provided and—most importantly—to ensure continuous improvement and appropriate analysis of these services. [...]
Plný text: Download fulltextPDF
2. Guerrilla Guide Writing, Reading, Organizational Resources for Early Career Researchers
Krueger, Stephanie
Prezentace pro kurz Vědecké psaní v angličtině pro doktorandy.
Presentation for Scientific Writing in English for Doctoral Students course..

Prezentace: Download fulltextPDF
3. České e-knihy v českých knihovnách: ekonomická studie
Drahoňovský, Milan; Píšťková, Petra; Šavelka, Jaromír; Národní technická knihovna
Videozáznam: idr-565_2 - Download fulltextMP4
Prezentace: idr-565_1 - Download fulltextPDF
4. České e-knihy v českých knihovnách: ekonomická studie
Národní technická knihovna
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5. Open data case studies and visualizations in Estonia
Laupmaa, Henri
Videozáznam: Download fulltextMP4

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